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Jump Reputation

Jump Reputation

$19.00 USD
$19.00 USD
Sale Sold out
Shipping calculated at checkout.

Today, your business reputation is shaped by customer reviews, accurate business information, and social media activity. These factors influence whether customers choose to do business with you.
Jump Reputation gives you the tools to monitor, manage, and improve your online presence—all in one place.

Why Jump Reputation?

  • Monitor customer feedback across the web

  • Improve visibility in local search results

  • Benchmark your business against competitors

  • Stay informed with real-time alerts and progress reports

  • Guarantee; if you’re not satisfied in the first month, you get your money back.

Key Features

Manage Your Online Reputation from One Dashboard

  • Collect reviews from dozens of sites in one place.

  • Use competitive benchmarking to see how you compare to others in your industry.

Collect and Automate Feedback

  • Gather NPS feedback to measure customer satisfaction before requesting reviews.

  • Automate NPS and review requests after purchases or job completions using integrations with apps like QuickBooks Online, PetExec, and Jobber.

  • Personalize customer journeys with automations based on NPS scores to amplify positive experiences and recover dissatisfied customers.

Boost Local Search Visibility

  • Identify and correct inaccurate or missing listings on directories like Google, Facebook, and Bing.

  • Improve your search ranking with consistent, accurate business information.

Monitor the Web for Mentions

  • Track when your business is mentioned across news sites, blogs, and social networks.

  • Use automated sentiment analysis to highlight the most positive and negative mentions.

Stay Informed with Reports and Alerts

  • Receive executive reports that break down your reputation trends and performance.

  • Get instant alerts whenever new information or reviews are posted.

Stay on top of your reputation with real-time alerts and powerful review management tools.

Key Features

Review Monitoring & Alerts

  • Receive email alerts for every new review.

  • Respond directly to reviews from one dashboard.

  • Streamline responses with intelligent response tools.

Review Collection & Requests

  • Quickly request reviews right from the dashboard.

  • Collect NPS feedback to measure customer satisfaction before requesting reviews.

  • Automate NPS feedback and review requests after purchases or job completions via integrations with apps like QuickBooks Online, PetExec, Jobber, and more.

Machine Learning & Sentiment Analysis

  • Use AI-powered sentiment analysis to highlight positive and negative mentions.

  • Personalize customer journeys based on NPS scores with automations to deliver scalable, post-purchase experiences.

Comprehensive Review Coverage
Compile reviews from dozens of platforms so you always know what customers are saying:
Google, Facebook, Yahoo! Local, Booking.com, Expedia.com, Zillow, Indeed.com, TripAdvisor, Weedmaps, Healthgrades, Zocdoc, Vitals, Leafly, Apartments.com, Yelp, Glassdoor, Grubhub, Hotels.com, Cars.com, Cargurus, Apartment Guide, Better Business Bureau, Insider Pages, RateMDs, Caring.com, TrueLocal, OpenTable, Trustpilot, Avvo, Edmunds, Wellness.com, Angie’s List, DealerRater, A Place for Mom, Senior Advisor, Houzz, Citysearch, Foursquare, and more.

Search & Listing Optimization

  • Improve search rankings by fixing inaccurate or missing listings on essential directories.

  • Monitor online mentions across news sites, blogs, and social networks.

Competitive Benchmarking

  • See how your business compares to competitors across social media and local search.

Smart Review Responses

  • Respond to Google and Facebook reviews in just two clicks with pre-loaded templates.

  • Edit or customize templates to match your brand’s voice.

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Frequently Asked Questions

What is reputation management?

The reputation of a business is both what they say about themselves and what others say about them. Managing a reputation is nothing new; what’s new is how the internet and social media have changed the way businesses are being defined and how fast their reputations spread. Reputation management is the process of monitoring and managing all the channels that affect a business's online reputation. That can include online reviews, online listings, Google Q&A, and social media.

Why is it important to manage online listings?

Ensuring your business's online listings are accurate across a wide variety of websites is called presence management. Presence management ensures customers can find the right information about your business online. Correct and consistent listings across directories, review sites and social networks is crucial.

Why is it important to manage online reviews?

Eighty-four percent of people now trust online reviews from strangers as much as recommendations from friends. This means that whatever your customers are saying about your business online can affect the purchase decisions of many potential customers. Managing online reviews is crucial so businesses can understand the voice of their customer and respond quickly to both positive and negative feedback.

Why should NPS be collected?

NPS measures customer satisfaction by asking, 'How likely are you to recommend us?' Customers who score 9 or 10 are promoters—they love your business and spread the word. A 7 or 8? They’re passives—content but could switch. And anyone below a 6? Those are detractors who can damage your reputation. In addition to helping a business gauge a customer's satisfaction before inviting them to leave a public review, the insights gained from NPS can help a business understand who their best customers. Armed with this information, they can adjust their sales and marketing efforts to attract and convert more customers that are likely to love them.